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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steedo

March 11, 2026

5  out of  5
rating by steedo
"great help so far"
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Karaline Denis

March 11, 2026

5  out of  5
rating by Karaline Denis
"Ruben Oliver you’re so helpful to me. He explained to me every detail that I would need for me to be aware about starting my new insurance . He also is available to answer any questions that pop up in my head and able to assist me with any details that I need to know. It was a pleasure working with him and I’m looking forward to continue to work with him in the future. Thank you again Ruben appreciate you!"
We responded:
"Karaline, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Marcel Robin’s Team here in our Jamaica office. "
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Terry P

February 18, 2026

5  out of  5
rating by Terry P
"I worked with Ruben to help me get a new policy and he did so in a timely manner and answered all my questions. I’d strongly recommend working with Ruben to get the best quote and discount especially for young drivers in the city."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Marcel Robin’s Team! We deeply appreciate your kind words here in Jamaica . "
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eduardo cuello jr

February 3, 2026

5  out of  5
rating by eduardo cuello jr
"Thank you Ruben Olivier with home insurance and all the knowledge"
We responded:
"eduardo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Marcel Robin’s Team here in our Jamaica office. "
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Annie Yang

February 2, 2026

5  out of  5
rating by Annie Yang
"Smooth conversation. Thank you Marcel Robin for helping me feeling protected with State Farm!"
We responded:
"Thank you for the fantastic review, Annie! We are always here to help with your insurance needs here in Jamaica . "
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Gavin

January 22, 2026

5  out of  5
rating by Gavin
"Agent Ruben in particular was very efficient, polite, and courteous throughout our interactions. He’s an excellent agent and I’d highly recommend his services to anyone."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Em Aye Jayne

January 21, 2026

5  out of  5
rating by Em Aye Jayne
"Ruben was timely, answered all of my questions. Understanding- I would recommend him to assist with any coverage questions someone else has."
We responded:
"Thanks so much for the fantastic rating, Em! We are so glad you had a positive experience with us here on State Farm Agent Marcel Robin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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John Inzalaco

January 20, 2026

5  out of  5
rating by John Inzalaco
"Marcel was as helpful as anyone can be. It was a tremendous pressure to hand the situation with him. There is no one better!"
We responded:
"John: Thank you for your amazing feedback! We're so glad to hear that Johan who represents the Marcel Robin Insurance Agency was able to assist you and help relieve the pressure of your situation. Your kind words mean a lot to us, and we'll be sure to share them with Johan. If you need anything else in the future, please don't hesitate to reach out!"
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sergio vargas jr

January 15, 2026

5  out of  5
rating by sergio vargas jr
"Johan Torres thank you so much for your help whenever I call always very professional and very helpful. You guys are amazing"
We responded:
"Thank you so much for the 5-stars, sergio! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Cheryl Alexander

December 19, 2025

5  out of  5
rating by Cheryl Alexander
"Was frustrated with the constant increases from my former insurance company even though I have a perfect driving record. Ty @ State Farm really acted like a "Good Neighbor". He was super patient, answered all of my repeated questions and offered me the best rate with comparable protection. The branch owner Marcel Robin gave me a warm welcome and took time to share the history of his commitment to the community thru State Farm. I'm happy to belong to the State Farm family. I feel safe and at protected!"
We responded:
"Cheryl: Thank you so much for sharing your positive experience! We're delighted to hear that Johan provided you with such attentive and patient service, truly embodying the "Good Neighbor" spirit. Ty is a former employee who also represented us well. It’s wonderful that Johan, an account representative at the Marcel Robin agency made you feel so welcomed and shared the agency’s commitment to the community. We're proud to have you as part of the State Farm family and to know you feel safe and protected. If you ever have any questions or need assistance, we're always here to help. We can be reached 24/7 at (718) 977-3636."
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Arifur Rahman

December 9, 2025

5  out of  5
rating by Arifur Rahman
"I had a great experience with this Agency. Rifat Islam helped me to get my insurance without any hassle. She is very professional. She helped me to discover my needs. Right now she is helping me to get a life insurance. I will definitely recommend this agency. Nice office and great team members."
We responded:
"Arifur: Thank you so much for sharing your positive experience! We're thrilled to hear that Rifat Islam provided you with professional and hassle-free service, helping you identify your insurance needs and assisting you with life insurance as well. Your recommendation means a lot to us. We're glad you appreciated our office environment and team. If you need any further assistance, please don't hesitate to reach out! You can reach us 24/7 at (718) 977-3636. Marcel"
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Tu Fly

December 4, 2025

5  out of  5
rating by Tu Fly
"Mr smith great rates and service ⭐️⭐️⭐️⭐️⭐️🤲🏾🙏🏽"
We responded:
"Tu: thank you so much for your kind words and sharing with the public the great rates and service you got from our agency. Ruben Olivier is one of our representatives who makes sure that coverage and price is tailored to your needs. That's why State Farm refers to this a your personal price plan. We are looking forward to our ongoing relationship and look forward to assisting our friends and family members as well. As a reminder, we can be reached 24/7 at (718) 977-3636. Marcel"
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Salman Khan

December 1, 2025

5  out of  5
rating by Salman Khan
"I had a great experience working with my auto insurance agent RIFAT ISLAM . They were fast, professional, and explained everything clearly. They helped me get the best coverage at a good price and made the whole process simple and stress-free. Really appreciate the honesty and smooth communication. Highly recommended!"
We responded:
"Salman: Thank you for sharing your wonderful experience with Rifat Islam! We're delighted to hear that she provided fast, professional service and made the insurance process clear and stress-free for you. Your recommendation means a lot, and we're glad she could help you find the best coverage at a great price. We appreciate your trust and look forward to assisting you in the future! We can be reached 24/7 at (718) 977-3636."
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Steve Minors

December 1, 2025

5  out of  5
rating by Steve Minors
"Ruben assisted me with my drive safe and save set up. Thank you so much for your help. Please call him if you need insurance."
We responded:
"Stever: Thank you for sharing your positive experience! We're glad Ruben was able to assist you with your Drive Safe and Save setup. Your recommendation means a lot—if anyone needs insurance, Ruben is definitely the person to call! We are available 24/7. Call (718) 977-3636."
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brunny hernandez

November 25, 2025

5  out of  5
rating by brunny hernandez
"Amazing customer service I been a member going on 6 years now. I can’t complain they always there to help me in any way they can, very reliable service. Fast and efficient response I highly recommend their services."
We responded:
"Brunny: Thank you so much for your kind words and continued loyalty over the past six years! We're thrilled to hear that our team has consistently provided reliable, fast, and efficient service to meet your needs. Your recommendation means a lot to us, and we look forward to continuing to support you in any way we can! You can reach us 24/7 at (718) 977-3636."
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Noel Mcleod

November 20, 2025

5  out of  5
rating by Noel Mcleod
"Jose was tremendously helpful. Everybody in the office was respectful."
We responded:
"Noel: Thank you for your feedback! We're glad to hear that Jose was tremendously helpful and that everyone in the office was respectful. We appreciate you taking the time to share your experience! As a reminder you can reach us 24/7 by calling (718) 977-3636. Marcel"
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Lee

November 14, 2025

5  out of  5
rating by Lee
"Jose was able to provide me wonderful service. Recommend anybody looking for insurance to see Jose"
We responded:
"Lee: Thank you for sharing your positive experience! It's great to hear that Jose provided you with wonderful service. Your recommendation will surely help others looking for insurance. As a reminder you can reach us 24/7 at (718) 977-3636. Marcel "
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Tina Hogan

November 10, 2025

5  out of  5
rating by Tina Hogan
"Rubin Olivier is a very professional and very attentive worker. And a wonderful human being. He helped me a lot and did everything that needed to be done. It was a wonderful experience! People like Rubin should be rewarded for there work."
We responded:
"Tina: Thank you so much for your kind words! Ruben truly is an exceptional professional and a wonderful person. We're thrilled to hear that he was able to assist you so effectively and make your experience a positive one. Your appreciation means a lot, and we'll be sure to pass along your compliments to Ruben! As a reminder you can always reach us around the clock 24/7 at (718) 977-3636. Marcel "
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Kaths Olav Mor

November 6, 2025

5  out of  5
rating by Kaths Olav Mor
"Asking for KEVIN the best agent ever , he saving me a lot of money monthly ! I was paying $700 and he got me for $250 with insurance life ! The best !!"
We responded:
"Kaths: Thank you for your amazing feedback! We're so glad to hear that Kevin was able to save you so much money and provide you with excellent service. We'll be sure to pass along your kind words to him—he truly is one of the best! If you need anything else, we're here to help! We can be reached at (718) 977-3636 any at time (24/7). Marcel"
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Daniel Forbes

November 4, 2025

5  out of  5
rating by Daniel Forbes
"Jose is incredibly helpful. Broke down my policies and explained very well. He also set my drive safe and save"
We responded:
"Daniel: Thank you so much for your kind words! We're thrilled to hear that Jose was able to clearly explain your policies and assist you with setting up Drive Safe & Save. We appreciate your feedback and are always here to help! You can reach out to us at (718) 977-3636 any time (24/7). Marcel"
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kate novack

October 30, 2025

5  out of  5
rating by kate novack
"Really great experience with Rifat."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with Rifat. If you need any further assistance, feel free to reach out! We can be reached at (718) 977-3636. We are available 24/7. Marcel "
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Tasin rahman

October 28, 2025

5  out of  5
rating by Tasin rahman
"Kevin was great 👍🏻"
We responded:
"Tasin: Thank you for your kind feedback! We're happy to hear that Kevin provided you with great service. If you ever need assistance with your insurance needs, Kevin and our team are here to help! Just dial (718) 977-3636. We are available 24/7. Marcel"
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Winston St Kitts

October 23, 2025

5  out of  5
rating by Winston St Kitts
"Great customer service this office got me a great price for auto 3ans life insurance quote. Trahan was great"
We responded:
"Winston: Thank you for taking the time to let us know how we took care of you. Welcome to the family and we appreciate your business. you can always reach us at (718) 977-3636 24/7. Marcel"
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Sarah Aponte

October 16, 2025

5  out of  5
rating by Sarah Aponte
"Although insurance prices have increased significantly, we had a great experience with Marcel Robin State Farm. It took some time to find the right premium that fit our budget, but the process was made much smoother thanks to Kyle Borneo. He was professional, thorough, and very knowledgeable in addressing all our questions and requests. We truly appreciated his patience and support throughout."
We responded:
"Sarah: Thank you for sharing your experience with us. We understand that insurance prices have been rising, and we’re glad that Kyle Borneo was able to assist you in finding a premium that fits your budget. We appreciate your kind words about his professionalism, knowledge, and patience. Your satisfaction is our priority, and we’re here to support you whenever you need us!"
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Ronald Hector

October 15, 2025

5  out of  5
rating by Ronald Hector
"i was very very please with service that i received from Jose. Helped me with my policy. Highly recommend this agency"
We responded:
"Ronald: Thank you so much for your kind words! We’re delighted to hear that Jose provided you with excellent service and was able to assist you with your policy. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"